Administrative Assistant

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. A qualified candidate possesses the following: FACTOR 1. KNOWLEDGE, SKILLS, AND ABILITIES Must have a minimum 2-year’s documented experience in administrative functions, to include excellent typing skills, ability to use a personal computer with specific ability with word processing, spreadsheet, database, and presentation software-Microsoft Word, Excel, Access and PowerPoint strongly preferred. Must possess a thorough knowledge of English grammar, spelling, capitalization, and punctuation. Must be familiar with pertinent accounting procedures, billing processes, purchasing and requisitioning procedures. Must be familiar with document filing and retrieval systems and have the ability to accurately maintain filing systems. Must possess written and verbal communication skills. Must be able to complete finished reports and/or presentations with a minimum of corrections. FACTOR 2. SUPERVISORY CONTROLS Reports to the MWR Specialty Retail Manager who provides general guidance and instruction. Employee executes continuing duties and responsibilities according to established office policies, procedures and guidelines, and is expected to be a self-starter and work with little supervision. Work is reviewed in terms of overall accuracy, efficiency, effectiveness and conformance with the established policies. Supervisor provides assignments, schedule, initial guidance and advice, evaluates performance, approves/disapproves leave and initiates disciplinary action. FACTOR 3. GUIDELINES Guidelines include DOD, and DON manuals, directives, regional instructions, regulations, laws and policy decisions and local SOP’s. Any application requiring more than a minor deviation from policy, or reflecting a situation not covered by policy, is referred to the supervisor for resolution. FACTOR 4. COMPLEXITY Tasks are generally repetitive and recurring in nature. Guidelines are specific and clear, and supervisor is available for guidance. Minor decision-making may be required at times. FACTOR 5. SCOPE AND EFFECT Attention to administrative details and provision of superior customer service directly reflects on the pride and professionalism of the MWR Department. The incumbent’s work is necessary for the smooth operation of information within the department and contributes to the overall efficiency of the activity. Work contributes to the financial goals of the organization and the conduct of its business. The incumbent is responsible for maintaining a professional demeanor and appearance, and to ensure documents are delivered to the appropriate personnel and time sensitive/confidential material is handled with appropriate care. FACTOR 6. PERSONAL CONTACTS/PURPOSE OF CONTACTS Personal contacts are with active-duty military members, authorized DOD civilian personnel, activity managers and staff members, bank personnel, and commercial suppliers and delivery personnel. Contacts are for the purpose of educating, instructing, problem resolution and answering questions relating to cash receipts and deposits and to obtain information for use in a variety of internal reporting requirements. FACTOR 7. PHYSICAL DEMANDS/WORK ENVIRONMENT Half of the time in this position is sedentary and requires long periods of sitting when verifying cash and preparing bank deposits. Half of the duties involve some prolonged driving and climbing of stairs. The incumbent must have the ability to walk, stand, bend, push, pull and lift office supplies and boxes of apparel weighing up to 50 pounds unassisted. Work is performed in an office setting with normal risks and discomforts associated within an office environment as well as in transit between buildings in all weather conditions. The work area is well lighted, heated and properly ventilated.
This position is located within the Commander, Mid-Atlantic Region in Norfolk, VA. The purpose of this position is to provide a variety of functions to support the N92 regional program.