Program Support Assistant (Office Automation)

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/08/2024. Preferred Experience: Prefer experience with Microsoft Outlook, Teams, Word, Excel. Organizational skills, time management, customer service. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Respond to all action items, controlled correspondence, and reports, including but not limited to established monthly, quarterly, semi-annual and annual reports, as well as numerous non-recurring reports; Gathers, monitors, and tracks reports/data to assure timely submission and correctness of format; Categorize and disseminate reports/data in accordance with established office policies and procedures; Utilize a variety of software programs to prepare communication which may include, but is not limited to: Postmaster submissions, policies, memorandum, and special correspondence; Attends meetings and serve as the recorder, and prepare final committee minutes; Coordinates events for Internal and external customers; Coordinate with the hiring and on-boarding processes; Preparing/organizing documents for available job positions, coordinating room locations, and contacting candidates; Conducted Time Keeper duties; Perform PIV processes and the ADPAC functions; Assist with the procurement process and serves as the alternate purchase card holder; Utilize Microsoft Office tools, Outlook, Word, Excel, and Access for data entry, retrieval and reporting. You will be rated on the following Competencies for this position: Attention to Detail Clerical Customer Service Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. However, it may require some walking, standing, bending, and carrying of light items such as papers, brooks, and small parts. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
This administrative position is within Education Support Service (ESS) at the Bay Pines VA Healthcare System (BPVAHCS). The designee provides administrative support to all Educational Programs within ESS.

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