Program Support Assistant (OA) Police Service
Veterans Health Administration - Department of Veterans Affairs
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/15/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Typing Requirement: This position requires the incumbent be able to type 40 words per minute. This position requires the skills of a qualified typist. In addition to meeting the experience and or education requirements, you must be able to type at least 40 words per minute. All candidates MUST provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. All candidates must submit documentation of his/her typing proficiency with their application package to clearly indicate the number of words typed per minute. Example of a Self-Certifying proficiency statement: Date______________ I , ______________, can type at least 40 words per minute. Signature in pen Print/Type Name You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1 year equivalent to at least next lower grade level. Examples of specialized experience would typically include, but are not limited to: Knowledge of policies and operating procedures of VA Police Service. General knowledge of overall medical center administrative structure and channels of communication; knowledge of program organization and functional roles of all sections within the service. Knowledge of Police Service policies and procedures, priorities, commitments and program goals; VA Police program inspection requirements and guidelines and PACS access control system. Skill in operating a personal computer and numerous software programs used to create, edit, and print documents. A qualified typist is required. Skill in using medical center VISTA system in order to enter 2237’s into IFCAP and create work order requests. Skill in using CCURE system for access control and VATAS for timekeeping. Ability to work independently in the performance of administrative duties. Skill and ability to work with all levels of personnel, other services and disciplines, management at all levels, external stakeholders, including community organizations and agencies. Ability to communicate effectively through written and oral speech with a variety of individuals, management and professional persons within and outside the VA Medical Center. You will be rated on the following Competencies for this position: Communication Computer Skills Customer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
This position is assigned to the Lexington Veterans Affairs Healthcare System, Police Service Administration Section. The incumbent will serve as a Program Support Assistant under the supervision of the Administrative Officer. The Program Support Assistant (PSA) is responsible for administrative/clerical support for the service.