Supervisory Financial Administrative Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Specialized Experience: For GS-14 Level: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Determining objectives, setting priorities, and delegating work. Accepting responsibility for mistakes. Compiling with established control systems and rules Working with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations; knows about available products and services; is committed to providing quality products and services; Showing understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; developing and maintaining effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences; Making sound, well-informed, and objective decisions; perceiving the impact and implications of decisions; committing to action, even in uncertain situations, to accomplish organizational goals; causing change; AND Identifying and keeps up-to-date on key agency policies/priorities and economic, political, and social trends which affect the organization; understanding where the organization is headed and how to make a contribution. To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). The grade may have been in any occupation, but must have been held in the Federal service. You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50’s and/or General Adjustment SF-50’s as they cannot be used to prove time-in-grade. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: None
This position serves as the Chief, Veterans Experience Division (VED) located within the Operations Directorate at the VA Debt Management Center (DMC). The Veteran Experience Division Chief, in collaboration with the DMC Senior Executive Leadership Team, is responsible for the effective, efficient, and economical direction, control and operation of the Departments debt collection policy and procedures.