Education Services Specialist

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement: GS-09 SPECIALIZED EXPERIENCE: GS-9 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-7 grade level in the Federal service. Specialized experience includes: Experience with education and training techniques and methodology for development of courseware, and communication techniques to present and deliver instruction and training. Experience with various data formatting and presentation techniques to support the preparation and presentation of concise, clear instructional screens and help topic screens. Experience converting regulatory and procedural language into readily understandable terms. Experience with training systems and computer-assisted training applications. OR Master’s or equivalent graduate degree in a field of study that demonstrated the knowledge, skills and ability necessary to do the work. OR Two (2)full academic years of progressively higher level graduate education in a field of study that demonstrated the knowledge, skills and ability necessary to do the work. OR LL.B. or J.D., if related. OR A combination of qualifying graduate education and experience as described above. GS-11 SPECIALIZED EXPERIENCE: GS-11 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service. Specialized experience includes: Experience with education and training techniques and methodology for development of courseware. Experience with instructional methods and communication techniques to present and deliver instruction. Experience with various data formatting and presentation techniques to support the preparation and presentation of concise, clear instructional screens and help topic screens. Experience with web site development sufficient to discuss and resolve problems with appropriate experts and interpret policies and procedures governing the planning and delivery of web products. Experience with training systems and computer-assisted training applications such as ELMS and CENTRA and automated systems to provide technology-assisted training support. Experience with analytical and evaluative techniques sufficient to identify, evaluate, and make recommendations. OR Ph.D. or equivalent doctoral degree in a related field of study that demonstrated the knowledge, skills and abilities necessary to do the work. OR Three (3) full years of progressively higher-level graduate education in a related field of study that demonstrated the knowledge, skills and abilities necessary to do the work OR LL.M. if related OR A combination of qualifying graduate education and experience as described above. GS-12 SPECIALIZED EXPERIENCE: GS-12 Level: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience includes: Experience with education practices and techniques to develop complete training and support courses. Experience with performance support tools to plan and direct the development system components including on-line help and computer-based training Experience with web site development sufficient to discuss and resolve problems with appropriate experts and interpret policies and procedures governing the planning and delivery of web products. Experience with training systems and computer-assisted training applications and automated systems to provide technology-assisted training support. Experience with analytical and evaluative techniques sufficient to identify, evaluate, and make recommendations in resolving complex/novel problems. Experience with statistical analysis techniques to analyze data, draw logical conclusions and develop logical information. Experience with negotiation methods and conflict resolution techniques to collaborate in a team environment. Experience with oral and written techniques to develop course material and prepare and deliver briefings. AND MEET TIME IN GRADE (TIG) REQUIREMENT: You must meet applicable TIG requirements to be considered eligible. To meet TIG for positions above the GS-05 grade level, you must have served at least one year (52 weeks) at the next lower grade (or equivalent) in the normal line of progression for the position you are applying to. Advancement to positions up to GS-05 is permitted if the position to be filled is no more than two grades above the lowest grade held within the preceding 52 weeks. AND TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to “All US Citizens”. For more information on qualifications please refer to OPM’s Qualifications Standards.
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