IT Cybersecurity Specialist (Information Security)

U.S. Agency for Global Media - Other Agencies and Independent Organizations

Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND one year of specialized experience equivalent to the GS-13 level in the Federal service as described below. COMPETENCY REQUIREMENTS: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. This skill may be demonstrated by assignments actively finding and addressing cybersecurity threats. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. This skill is generally demonstrated by assignments where the applicant is the point of contact for resolving customer IT issues and ensuring their satisfaction. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. This skill is generally demonstrated by assignments where the applicant troubleshoots complex IT issues and finds effective solutions. SPECIALIZED EXPERIENCE REQUIREMENTS Applicants must have a minimum of one year of specialized experience at a level of difficulty and responsibility comparable to the GS-13 or comparable pay band in the Federal service or equivalent experience in the private sector. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position and includes all of the following: Detecting, analyzing, and responding to IT security threats; Integrating new tools, tactics, and technologies into incident detection and response workflows; and Developing IT security procedures and recommendations to respond to IT security incidents. **NOTE**: Applicants must ensure their resumes reflect their experience with all of the above specialized experience criteria.
This position is located in the IT Security Operations and Monitoring Division within the Office of Technology, Services, and Innovation (TSI). The selectee reports to the Division Director and provides technical expertise to protect the availability, integrity, and confidentiality of agency information that is stored or processed on computing systems managed by TSI on behalf of the agency. Position is Local Remote Work Eligible. Please see Additional Information for more details.

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