Medical Administrative Assistant

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by within 30 days of the closing date of this announcement, 11/12/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within the 30 days of the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. For a GS-07 position you must have served 52 weeks at the GS-06. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-07 Minimum Qualifications: You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performs medical administrative support related to Veteran Affairs health care benefits, scheduling, coordinating transfer and determine patient eligibility; Provides advice to management on federal regulations and guidelines related to assessing and maintaining patient records and eligibility of benefits; Operates effectively on hospital computer programs, systems and efficiently utilizes Microsoft Office programs, such as Excel, Outlook, and Word in an emergency care setting. There is no educational substitution at this grade level. You will be rated on the following Competencies for this position: Conscientiousness Data Management Decision Making Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires a mix of sedentary and non-sedentary activities. This position requires potentially extended periods of continued sitting and walking as needed. Typically, the MAA may sit comfortably to perform their work. Non sedentary activity is limited to occasional walking through the facility, standing, bending, climbing stairs (by choice), and lifting of carrying of medical charts, reports, mail, etc. to clinics/wards/offices. Infrequently, the MAA may be asked to escort a wheelchair patient who is coming from the VA Clinic to the JV hospital or the reverse for clinic appointments. This may involve some dexterity for pushing and pulling capability. Work Environment: The work is accomplished in an office area co-located with the JV Hospital or Clinics. The work involves everyday risks and discomforts and requires normal safety precautions typical of a hospital setting. The MAA may encounter patients with medically urgent or emergent conditions and/or infectious diseases. The MAA routinely goes to many sections of the building, including other offices, clinics, wards, and the ER. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
You will serve as the Medical Administrative Assistant in Veteran Affairs (VA)/Department of Defense (DoD) Joint Venture (JV) Hospital and Clinic located on Joint Base Elmendorf-Richardson (JBER), Alaska. MAAs are the primary point of contact and serve as the sole administrative/technical resource representing AVAHS and DoD.

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