Hotel Customer Service Agent, NF-02

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level. Progressively responsible work experience in the hospitality industry that demonstrates the ability to perform the duties as stated above with minimal supervision. Must possess good customer service skills in order to exercise the tact and diplomacy when interacting with people, and be able to communicate in a clear, concise, and grammatically correct manner. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit. Highly Qualifying Criteria: Possess knowledge and/or experience of the OPERA system.
Serves as a Hotel Customer Service Agent for the Front Office at the Hale Koa Hotel. This is an open continuous announcement. Resumes are only good for 3 months. In order to receive consideration throughout the year, you must re-apply after 3 months for the next 3 month period. Local candidates will be reviewed first; PCS is not authorized. If the area of consideration is to be expanded, all candidates will be considered. Pay is subject to change moderately based on any DoD wage adjustment.