Administrative Support Assistant (Inpatient Mental Health)

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. This is an Office Automation (OA) position. You must self-certify that you an type at least 40 words per minute. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Perform a wide variety of administrative tasks associated with maintaining and supporting a service; serve as a primary liaison between the service office and other administrative offices within and outside the organization; identify or be assigned administrative problem issues which require investigation, analysis and recommendation for improvement; maintain staff competency and quality assurance folders; serve as Service Orientation Coordinator ensuring all new staff receive keys and accesses; ensure emergency contact information is obtained; post time cards; and serve as Education TMS (Talent Management System) Coordinator; and Documentation and report preparation; resolving problems; performing secretarial, clerical, or administrative support; skilled in operating a computer and programs to included Word, Excel, Outlook, PowerPoint, and/or SharePoint sites, and other VA software such as LEAF. Preferred Experience: Understanding and working knowledge of the Florida Statutes Chapter 394. Knowledge of Baker Act State/Florida State Mental Health Act Regulations. Experience with processing and filling in state regulated legal documents. Experience with the E-Court Process Filling of the Fifteenth Judicial Circuit. This position may require 25% driving, position may require legal documents being dropped off face-to-face in the Orange County Courthouse or the need to hold face-to-face court proceedings. Professional communication via Teams and email. You will be rated on the following Competencies for this position: Creative Thinking Data Management Manages and Organizes Information Organizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Physical demands are limited to walking, lifting of lightweight items, such as books and paper, typing, filing, and using the computer. Work is primarily sedentary, maintaining a seated position at a computer workstation/desk for conducting administrative work or in a conference area for meetings. Writing notes manually is also expected. The incumbent will be responsible for delivering legal Baker Act documents to the Orange County Court House in a timely manner utilizing a Government Vehicle in the circumstances that the VA system is in downtime and no other resources are available following the Florida Baker Act Law. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Serve as an Administrative Support Assistant within the Inpatient Mental Health Unit and functions under the primary supervision of the Inpatient Mental Health Nursing Supervisor. Responsible for providing a broad, complex, and diverse scope of administrative duties; coordinating the development, implementation and evaluation of technical and specialized projects to include the interpretation and revision of administrative functions, activities, and operational tasks.

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