Information Systems Manager

This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to – and essential for – satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. The Selective Placement Factor for this position is: Must possess knowledge and skill in fact-finding and investigative techniques to find data to support the solving of complex research program challenges. SPECIALIZED EXPERIENCE: In addition to meeting the above, applicants must also possess one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-11 level in the Federal service. Specialized experience may include: providing consultation regarding development and deployment of software and hardware; researching/investigating new or improved information systems business and management practices/tools; testing, implementing, and providing support for SharePoint products; analyzing and measuring the effectiveness and efficiency of administrative and technical aspects of a research information technology (IT) program; knowledge of secure folders and database structures; and assisting in development of IT budget preparation. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Administration and Management Planning and Evaluating Project Management Teamwork IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to perform portions of the work. However, there is periodic walking; standing; bending; carrying of moderate items such as laptops, desktops, instructional material, books, and manuals. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Employee will be assigned to the Health Services Research & Development Service (HSR&D), VA Medical Center, Durham, NC, providing support for this VA research center. The employee will be responsible for designing and implementing workflows to provision the service with optimal network infrastructure, software/hardware inventory control, service request processes, and research information technology (IT) budgets to ensure the data integrity of research processes at the center.