IT Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. You must meet both the Minimum Qualification Requirements, Specialized Experience and Selective Placement Factors to qualify for this series as described below. MINIMUM QUALIFICATION REQUIREMENTS: All applicants must meet the qualification requirements outlined below to be considered minimally qualified for this position. The qualification requirements are in accordance with the OPM Qualification Standards. https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ You must possess IT-related experience (paid or unpaid experience and/or completion of specific, intensive training (e.g., IT certification), as appropriate) demonstrating each of the four competencies listed below. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. And Specialized Experience You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization with specialized experience in each of the following areas: Experience in applying enterprise architecture principles to lead and deliver IT digital services program activities in the private and/or federal sectors, experience using modern technology development and management approaches to deliver digital products to production, including human-centered design, DevOps and Agile Development, and experience serving as a senior expert and consult to top management officials, advising on IT Projects, software, apps, digital tools, services, or products. AND Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume. Selective Placement Factor 1 – The Selective Placement Factor (SPF) for this position is demonstrated experience and in-depth, expert level in transforming enterprise-wide digital services, especially within Enterprise Architecture. Selective Placement Factor 2 – The Selective Placement Factor (SPF) for this position is demonstrated experience and in-depth, expert level in managing project life cycles from creation or acquisition through disposition. There is no educational substitution for the GS-15 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Position located in PDS Services – Office of Information & Technology (OIT). Incumbent serves as an IT Specialist and is responsible for developing/executing IT initiatives in support of VA strategic priorities, hands-on in the day-to-day execution of all aspects of the projects and programs, making key decisions, leading projects, and being customer-service oriented, and identify the most effective levers for improving digital services across VA.