SUPERVISORY IT SPECIALIST (PLCYPLN)

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Providing technical guidance on information technology security issues to coordinate information technology projects; 2) modifying and adapting precedent system approaches to meet for specialized requirements of new projects; 3) Utilizing knowledge of Information Management (IM)/ Information Technology (IT) and database management principles and methods to determine the most appropriate methods for delivering services and securing information; and 4) Serve as the Electronic Key Management System (EKMS) supervisor to provide cryptographic security for agency communications. AND I have IT-related experience demonstrating the following four competencies: ATTENTION TO DETAIL – I am able to review data from multiple sources and determine relevant information to a given situation. I draft, edit and disseminate written reports and status updates that are factual, timely and relatively error free; CUSTOMER SERVICE – I develop and maintain relationships with customers with diverse needs. I provide technical information about products and services. I assess the needs of customers and identify or tailor products and/or services to meet their needs. I resolve non-routine problems, questions, or complaints and direct the most complex problems, questions, or complaints to the appropriate person; ORAL COMMUNICATION – I communicate, explain, or defend ideas or information clearly. I listen to others and recognize potential miscommunications; PROBLEM SOLVING – I use logic to identify alternatives to solve technical problems. I identify and solve problems by gathering and applying information from a variety of materials or sources that provide several alternatives. Your experience in the information technology field must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
The selectee for this position will serve as a SUPERVISORY IT SPECIALIST (PLCYPLN) in the Regional Information Technology Program of NAV FACILITIES ENGINEERING COMMAND SE.