IT Program Manager (Branch Chief – Enterprise Data Solutions)

You must meet the Basic Requirements and the Specialized Experience to qualify for IT Program Manager (Branch Chief – Enterprise Data Solutions), as described below. Applicants must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-14, in the Federal Service. Specialized Experience is the experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA’s) to perform the duties of the position successfully, and that is typically in or related to the position to be filled. Qualifying specialized experience for GS-15 includes: Experience developing and/or implementing an enterprise-wide business intelligence, data warehousing and advanced analytics project(s) or program (s). Experience establishing standards, plans, and governance models for business intelligence, data warehousing and advanced analytics deployment.
This position will serve as Branch Chief of Enterprise Data Solutions within the Office of the Chief Information Officer (OCIO). OCIO is a customer service organization committed to delivering information technology (IT) solutions and strategic leadership in support of DOLs mission. To learn more about OCIO visit our website and LinkedIn. To view our current vacancies visit Join OCIO This position is outside the bargaining unit.