IT Specialist – Direct Hire Authority

Applicants must meet all the qualification requirements described below by the closing date of this announcement. Applicants applying for the GS-13 grade level must meet the following requirements. Have IT-related experience demonstrating EACH of the four competencies: Attention to Detail – Knowledge of and skill in applying a wide variety of applications, operating systems, protocols, and equipment used in the organization. Customer Service – Knowledge of and skill in applying customer support principles. Oral Communication – Knowledge of communications methods and techniques. Problem Solving – Knowledge of problem resolution databases; troubleshooting and data analysis methods; communication methods and techniques. AND Have at least 1 full year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstrate the following: Experience studying and implementing industry best standards (e.g. IT Infrastructure Library (ITIL), Host-Base Intrusion Detection System (HIDS), National Institute of Standards and Technology (NIST), etc.); Experience reviewing system designs, designed solutions, cybersecurity and developing enterprise architect policies for personnel; Experience reporting and conducting regular presentations, briefings, reporting, and other outreach with senior management, technical and standards committees; Experience networking with Operations and Maintenance teams to transition developed solutions to production; AND Experience establishing and maintaining relationships with Non-Governmental Organizations (NGOs) and other industry stakeholders. NOTE: In order to qualify for this position, your experience MUST be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. There is no substitute of education for specialized experience for the GS-13 position.
This serves as public notice for the use of a Direct Hire Authority. Applicants will be forwarded to the selecting official for consideration. We may select from this announcement or any other source to fill one or more vacancies. This Information Technology Specialist (Solutions Architect) position is located in the Office of the Secretary (S/ES), Executive Technology (ExecTech), Department of State (DOS).