Program Support Assistant – Connected Health Technician

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level: One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA’s) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: organizing and communicating ideas and thoughts effectively through written correspondence and/or oral presentation; utilizing automated data processing applications; analyzing a variety of research reports, studies, fact sheets or other documents; and using interpersonal communication skills to deal with customers and/or coworkers who may be difficult, distressed, or negotiating. There is no educational substitution for the GS-07 level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: Work is primarily sedentary, but may require periods of standing during presentations, briefings, speeches, health fair activities, etc., although some slight physical effort may be required. Work Environment: Work is performed in an office setting with adequate lighted and climate-controlled office. May require occasional travel. Outreach presentations may occur outside the facility at community, non-federal governmental agencies, educational and veteran organizations and so forth. These venues may be noisy and crowded.
The Program Support Assistant – Connected Health Coordinator position serves as facility champion, leading facility teams to support existing and future Veteran communication initiatives, and coordinates local implementation, training, communications, and outreach of these modalities. The employee will plan, organize drives, direct, evaluate, and report local Connected Health-related actions/activities.

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