Program and Operations Assistant

Remote (United States)

Job Details

Schedule: Full Time, with availability during Eastern Time business hours

Compensation: $55,000 - $70,000 per year

About the Role

This opportunity is for a detail-oriented and proactive Program and Operations Assistant to support a growing remote team. This role helps keep programs, processes, schedules, meetings, documents, and internal operations running smoothly. It is a strong fit for someone who is highly organized, comfortable supporting executives and stakeholders, and able to work effectively in a fast-paced, deadline-driven environment.

What You’ll Do

Scheduling

• Manage the schedule of the Executive Director and other executive team members.
• Coordinate meetings for team members, key consultants, and advisory bodies.

Meetings and Events

• Take meeting notes and track key follow-up items.
• Manage logistics for in-person and virtual meetings and events.
• Support travel planning for team members, including booking air travel and hotel accommodations.
• Support the submission of expense reports related to travel and meetings.

Internal and External Communication

• Support the onboarding of new vendors, consultants, and staff members.
• Communicate professionally with board members, advisory committee members, external partners, and stakeholders.

Operations

• Maintain organizational documents, including charters, organization charts, and related materials.
• Manage internal project management and tracking tools, including contact lists and tools used to track conferences, events, and accomplishments.
• Support the development and implementation of operational policies and procedures.
• Provide additional administrative support as needed.

Qualifications

• 3+ years of experience in an administrative or operations capacity.
• Experience in nonprofit, policy, or government environments required.
• Outstanding organizational skills and a strong track record of working independently while also supporting team projects and collaborative work.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proficiency with Google Workspace, Microsoft Office, Zoom, and LinkedIn.
• Experience with Asana or similar project management tools.
• Ability to communicate professionally with a broad range of stakeholders, including senior-level professionals, national experts, policymakers with different political perspectives, people who have been incarcerated, and staff with corrections experience.
• Interest and/or experience, including lived expertise, in policy related to incarceration, corrections, public safety, and/or the role health care plays for people leaving incarceration.
• Ability to work in a fast-paced, deadline-driven, growth-oriented remote environment.
• Ability to travel occasionally for in-person staff meetings.

Ideal Candidate Profile

• Organized, detail-oriented, results-focused, and comfortable in a culture that values growth and learning.
• Able to think strategically, analytically, and creatively while adapting to changing circumstances in a growing organization.
• Able to maintain a positive attitude and good judgment while managing multiple priorities and deadlines.
• Clear and concise in both written and verbal communication.
• Self-motivated and able to work independently as part of a small remote team.
• Committed to creating an environment that values sharing and learning from diverse perspectives and experiences.

Benefits

Benefits include medical, dental, and vision coverage, a 401(k) plan, and additional competitive benefits.