Brand Marketing Coordinator

Remote (United States)

Job Details

Employment Type: Full-Time

Compensation: $50,000-$55,000 per year

About the Role

This opportunity is for a Brand Marketing Coordinator responsible for supporting a portfolio of franchise accounts and the marketing services associated with them. The coordinator serves as a primary point of contact for active franchise locations enrolled in internal digital marketing programs, maintains accurate service information, handles day-to-day requests, and completes routine marketing activities that keep programs moving forward.

Success in this role requires a strong service mindset, exceptional attention to detail, and the ability to manage a high volume of requests and priorities without sacrificing accuracy, responsiveness, or quality.

The position supports a growing portfolio of home-services franchise brands with more than 400 locations across North America. The work environment is fast-paced, collaborative, entrepreneurial, and focused on continuous learning, innovation, accountability, and helping businesses grow.

What You’ll Do

• Track new and expanding franchisees as they progress through marketing and advertising program activation across multiple brands.
• Maintain accurate records of activation milestones, launch timelines, program requirements, and overall progress.
• Monitor activation activity to ensure franchisees complete all required steps to launch their marketing programs.
• Proactively identify and flag franchisees who are stalled, delayed, or at risk of missing program launch dates.
• Support the implementation of brand advertising and marketing programs, including SEO setup and other digital marketing initiatives.
• Coordinate with franchisees, brand teams, and internal stakeholders to remove obstacles affecting program activation and launch readiness.
• Follow up on outstanding requirements, approvals, assets, and dependencies that may impact launch timelines.
• Maintain dashboards, tracking tools, and status reports to provide clear visibility into activation progress and launch readiness.
• Prepare regular reports on activation volume, launch progress, and franchisees at risk of delays.
• Escalate significant delays, risks, and unresolved activation issues to leadership when appropriate.
• Identify recurring bottlenecks in marketing program activation and recommend process improvements that accelerate launches and strengthen franchisee participation.
• Perform other related responsibilities as needed to support marketing programs and business priorities.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent professional experience.
• One to three years of experience in marketing, project coordination, account coordination, or a related role.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities, requests, deadlines, and implementation activities simultaneously.
• Basic understanding of digital marketing concepts, including search engine optimization.
• Experience tracking projects, deadlines, milestones, and implementation activities.
• Strong written and verbal communication skills.
• Strong attention to detail and commitment to accurate, responsive service.
• Ability to work effectively in a fast-paced, high-energy, and collaborative environment.
• Natural curiosity, willingness to learn, and an interest in helping businesses grow.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Health Savings Account.
• Short-term disability insurance.
• Long-term disability insurance.
• Life and accidental death and dismemberment insurance.
• 401(k) retirement plan with employer matching.
• Employee Assistance Program.
• Dependent Care Flexible Spending Account.
• Accident insurance.
• Critical illness insurance.
• Hospital indemnity insurance.
• Eight paid holidays.
• Four floating holidays.
• Paid time off program.
• Remote work arrangement within the United States.
• Work-life balance and opportunities for continuous learning and professional growth.