Immigration Management Assistant (OA)

The Immigration Records and Identity Services Directorate (IRIS) provides immigration, employment, and identity information accurately and completely to enable confident and timely decisions. Through a culture of innovation and creativity, IRIS continually evaluates and improves processes to achieve optimal performance and drives flexible and modern technology solutions and services to support evolving operational needs. IRIS fosters a “smart creative” environment for employees that empowers and encourages them to innovate, take chances, and strive to create a better way of getting the job done. This “smart creative” environment challenges employees to think creatively and create solutions for how IRIS can continuously enhance the efficiency and effectiveness of operational, customer, and employee related matters. Term appointment is not-to-exceed thirteen (13) months; however, it may be extended up to a total of four (4) years without further competition. Selectee(s) for the term position, if currently holding a career or career-conditional appointment, is NOT guaranteed return rights to their former position at the expiration date of the appointment. Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. The qualifications for this position must be met by 11:59 PM (Eastern Time) on 10/07/2024. Time in Grade does not apply to Delegated Examining Announcements, any reference to Time in Grade in the questionnaire will not apply to the rating and ranking of applicants. GS-05: You qualify at the GS-05 level if you possess one (1) year of specialized experience, equivalent to at least the GS-04 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Collecting data, organizing data into a usable format, and using personal computers and software to enter and retrieve data form an automation information system and various types of software; Answering routine questions from other employees and distributing information to appropriate personnel; Receiving, assigning, monitoring, reviewing and verifying documents through an automated information system; Searching office records to respond to inquiries. OR You may substitute successful completion of 4 years above high school for the experience required at the GS-05 grade level. This education must have been obtained from an accredited college or university. One year of full-time undergraduate study is defined as 30 semester or 45 quarter hours. GS-06: In addition to the requirements at the lower grade level(s), you qualify at the GS-06 level if you possess one (1) year of specialized experience, equivalent to at least the GS-05 level in the federal government, which has equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Assisting Analysts with inspections and preparation of reports and procedure planning; Assisting in compilation of statistical information from automated resources to be used in past, current and future evaluations of data quality; Collecting data from multiple sources; searching databases and legal documents for relevant information; Communicating in writing and/or in person to assist aliens, attorneys, other law enforcement agencies. GS-07: In addition to the requirements at the lower grade level(s), you qualify at the GS-07 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-06 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Compiling statistical information from automated resources to be used in past, current and future evaluations of data quality; Resolving routine problems regarding immigration cases, researching and interpreting guidelines for use in reports and cases; Providing guidance on immigration policies, procedures, and regulations. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 10/07/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer’s name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you’ve held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This position is located in Immigration Records and Identity Services, National Records Center, National Records Center Executive Staff, Harrisonburg File Storage Facility. As an Immigration Management Assistant (OA), you will provide administrative and technical support for the Contract Performance Analysis Unit.