Performance Improvement Officer

IS THIS JOB FOR ME? This job might be for you if: This job might NOT be for you if: You like working on projects that have the potential to impact your agency’s operations. You prefer working on long-term projects that have a broad impact on Government operations. You like to pursue a line of research on similar topics over a long period of time. You enjoy taking on new projects every year or two that cover a variety of topics. You enjoy writing for and creating resources for non-technical audiences. You prefer writing for and presenting statistical information to technical audiences and other researchers. You like working on projects that are driven by agency needs. You prefer to set your own project topics and deadlines. You enjoy the challenge of analyzing data to identify trends, patterns, and useable insights to drive agency performance and support continuous improvement You prefer to work on data that is stable and predictable and doesn’t require much interpretation. You enjoy working both as a member of a team and individually. You prefer to always work alone or always on a team. FOR THE GS-14 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-13 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Working/coordinating with multiple stakeholders and agency leadership to obtain input and information for creating and recommending agency performance goals, objectives, strategic initiatives, plans, and programs directed at driving and improving agency performance. Using a variety of tools, techniques, and resources, to gather, study, and analyze agency wide data and information for use in evidence-based decision making across the agency. Organizing data and information into reports, charts, dashboards, presentations, etc. for display and sharing on various platforms to communicate agency goals, strategic direction, progress, and challenges. Identifying new strategies, policies, and courses of action to recommend to agency leadership that will help to achieve the agency’s mission and goals. FOR THE GS-15 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-14 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Demonstrated experience in developing and implementing organizational strategic and performance planning, measurement, and reporting systems, analytical and evaluation techniques, review processes, and implementation of the Government Performance and Results Act Modernization Act (GPRAMA) and Office of Management and Budget Circular A-11 requirements. Demonstrated experience partnering with diverse individuals, groups, and stakeholders to achieve continuous improvement and achieve mutually agreeable and achievable solutions to complex, contentious issues. Please Note: There is no education substitution at either grade. Desirable Qualifications: Expertise in strategic planning and organizational performance management and improvement. Experience providing technical advice to senior management. Communication – Shares information verbally and in writing in a brief, clear, and organized manner that is appropriate for the intended audience. Project Management – Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources. Problem Solving – Identifies problems; determines accuracy and relevance of information; and uses sound judgment to generate and evaluate alternatives and to make recommendations. Experience measuring customer satisfaction. Expertise in program evaluation. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This position reports to the Merit System Protection Boards (MSPB) Office of the Chairman. The Performance Improvement Officer (PIO) leads agency-wide strategic planning, performance data management and reporting, and efforts to support continuous organizational improvement and achievement. These activities help MSPB more effectively achieve its mission to protect the merit system principles and promote an effective Federal workforce free of prohibited personnel practices.