Lead Public Safety Dispatcher

All qualifications must be met by the closing date of this announcement-11/06/2024-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 for each federal position listed as part of your application to be used to validate your work schedule and determine the amount of qualifying experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either “full-time” (or “40 hours a week”) or “part-time” with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. SELECTIVE FACTORS: This position performs as a Lead Dispatcher providing public safety dispatch operation in a complex environment and must be able to obtain and maintain access for both the Alaska Public Safety Information Network (APSIN) and National Crime Information Computer (NCIC) systems, both of which require that the incumbent cannot have been convicted of a felony or a misdemeanor. -and- This position performs typing and the requirement of typing 40 WPM is required. Please list your typing speed in your resume. Candidates who do not meet these requirements by close of this announcement will receive no further consideration for this position. -AND- In addition to meeting the selector factors listed above, to qualify for this position at the GS-09 grade level, you must possess the following specialized experience by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-08 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as: leading and providing direction to personnel within a public safety communication center; training and providing continuing education to new and established employees in a public safety communication center; serving as a point-of-contact for day-to-day operations in a public safety communication center; in addition to performing the role of dispatcher. You must include hours per week worked. When describing the nature of your duties (e.g., your paid or unpaid work or volunteer experience), please be extremely clear, thorough, and specific. We will not make assumptions regarding your experience. Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire. For additional information on what to include in your resume, click here. For information on what you should leave out of your resume, click here. The following five-minute video may also be helpful for creating and updating your federal resume: click here. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This position is located in Denali National Park and Preserve, in the Visitor and Resource Protection Division, Alaska Region Communications Center. Occupancy of government housing is required for this position. This announcement is being advertised concurrently under number AK-1537-DENA-25-12577880-DE which is open to all qualified persons. You must apply to each announcement separately if you wish to be considered under both recruitment methods.