Motor Vehicle Dispatcher

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/25/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: scheduling and dispatching drivers and vehicles for patient transportation and staff; assigns vehicles, issue keys, record sheets, credentials drivers; maintains records of mileage, fuel used, repairs, and expenses; coordinate with Fleet Management Center, scheduling vendor’s shops for repairs/equipment, updating Comprehensive Automotive Reporting (CAR) database and Federal Automotive Statement Tool (FAST) reports; preparing Trip Tickets. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have four (4) years above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education four years beyond high school. You will be rated on the following Competencies for this position: Compliance Computer Skills Customer Service (Clerical/Technical) Drive Safely Flexibility Organizational Stewardship Technical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary; however, some walking, bending, or stooping may be necessary. May be required to assist co-workers in loading and un-loading patients, equipment, and/or supplies that may weigh up to 100 to 300 lbs. Work requires extended periods of upmost concentration and attention to details. Mental demands are high. Work requires good coordination and normal physical condition, manual dexterity and hearing/visual acuity. Work Environment: Work is performed primarily in an office setting; but at times may be assist driver with loading and unloading in outside loading areas. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid-Atlantic Health Care Network (VISN 6), in the VA Medical Center (VAMC) of Salem, Virginia. The position serves as a Motor Vehicle Dispatcher located in the Motor Pool Office which is part of Grounds and Transportation, Facility Management Service. The purpose of this position is to provide a full range of transportation services for medical facility employees and veterans.

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