Transportation Assistant

SPECIALIZED EXPERIENCE: Requires one full year of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA’s) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the Federal service. Specialized experience includes coordinating and scheduling patient transportation services, determining travel eligibility/entitlement and arranging best mode of transportation; and working with multiple computer technology, software and databases to enter data, prepare various correspondence and reports. (Resume must clearly support responses to the online questionnaire to receive credit.) You will be rated on the following Competencies as part of the assessment questionnaire for this position: Accountability Computer Skills Cost Benefit Analysis Customer Service IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The incumbent works with staff to ensure the Beneficiary Travel, Special Mode Transportation, Fraud Prevention,and Ambulance and Wheelchair billing programs.