Reimbursable Billing Technician

***Note: Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds. Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher-level work, and availability of funds.*** ENGLISH LANGUAGE PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position. AND SPECIALIZED EXPERIENCE GS-6: Applicants must have at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-5 level in the Federal service. Specialized experience includes: providing accurate and timely billing and collection activities to be completed in accordance within prescribed policies, regulations and laws; performing analysis of complex problems; gathering and collecting the necessary information; establishing the facts and taking or recommending actions based upon the application or interpretation of established guidelines; using independent judgment to best assist patients/customers and coming to a resolution regarding their patient/customer billing, eligibility, insurance and care and/or services provided. OR SPECIALIZED EXPERIENCE GS-7: Applicants must have at least one (1) year of specialized experience that equipped them with the particular knowledge, skills, and abilities to perform successfully the duties of this position, and that is typically in or related to the work of this position. To be creditable, this experience must have been equivalent to at least the GS-6 level in the Federal service. Specialized experience includes: providing accurate and timely billing and collection activities; researching, analyzing, generating and correcting patient co-payment bills and insurance for care as it pertains to a variety of healthcare programs and services.; using independent judgment to best assist patients/customers and coming to a resolution regarding their patient/customer billing, eligibility, insurance and care and/or services provided; performing analysis of complex problems; and performing daily reviews, audits, and/or corrective actions. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Customer Service (Clerical/Technical) Insurance Organizational Awareness Technical Competence IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work is performed mainly in a sedentary manner. Occasional walking, standing, reaching, and bending are required. The carrying of light item such as paper, folders, and files between desk and storage is common. The work requires long periods of interaction at computer terminals. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The Reimbursement Technician position is in the Office of Chief Operating Officer (COO), Consolidated Patient Account Center (CPAC), VHA Office of Finance, Revenue Operations, Facility Revenue Division, Veterans Health Administration, Department of Veterans Affairs, in Las Vegas, NV.