Supervisory Operations Specialist

Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated “Ineligible” for that grade level. GS-14: One year of specialized experience, equivalent to the GS-13 grade level in the Federal service, obtained in either the private or public sector: Planning and leading or supervising the day-to-day operations of an organization to meet program goals, involving the estimating of quantity of materials and costs for constructing or repairing homes and businesses; Participating in the development of organizational objectives and operating procedures; Communicating orally, or representing the organization, in meetings with senior management or high-level officials; and Analyzing and making recommendations or decisions on workload distribution and staffing requirements. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM’s Qualifications website: Miscellaneous Administration and Program Series 0301 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You will serve as an Operations Manager for the Small Business Administration (SBA), Office of Capital Access (OCA), Damage Verification Center (DVC) in Herndon, Virginia. You will plan, direct, manage, coordinate and evaluate the DVC damage assessment and loss verification functions within the Continental United States (CONUS) and outside the Continental United States (OCONUS) and its territories .