Visitor Guide

You must meet the United States Office of Personnel Management’s (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at https://www.opm.gov/qualifications Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-07 grade level must have at least 52 weeks of specialized experience equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: Providing specific interpretations and explanations of the significance, development, and/or importance of historical features; Answering visitors’ questions by providing an explanation and description of the background of events leading up to the historical construction and development, origin, growth or development of the site; and Ushering groups in an orderly fashion and keeping them on a specific schedule.
This position is located in the U.S. Capitol Visitor Center (CVC), the gateway to the U.S. Capitol and Congress. Our staff welcome visitors from around the world for tours of the historic rooms of the Capitol, educational programs and congressional events. Our goal is to inform, involve and inspire every visitor. This goal is supported by 200 employees across five divisions: Visitor Services, Exhibits and Education, Retail, Communications and Marketing, and Planning, Operations and Evaluation.