SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)

Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. IT-related experience must demonstrate each of the four competencies listed below: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. IT-related experience demonstrating this competency include: Ensuring that policies and procedures are in place so that information systems are reliable, accessible, and defends against unauthorized access to application systems and data. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. IT-related experience demonstrating this competency include: Improving customer support requirements by researching resolutions to identify problematic trends and patterns. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. IT-related experience demonstrating this competency include: Developing and presenting state of the art presentations on project status, planning, actions or milestones, cost analyses, etc. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. IT-related experience demonstrating this competency include: Implementing the necessary safeguards and countermeasures to protect sensitive and classified information. Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience ensuring safeguards and countermeasures are in place to protect sensitive and classified information by performing vulnerability assessments. Experience providing cybersecurity policy guidance to IT management, staff, and customers. Experience researching, evaluating, preparing, and presenting briefings to senior management officials on complex issues for improvement on problematic trends and patterns in customer support requirements. Experience overseeing incidents and security violations are properly reported to the Computer Network Defense Service Provider (CNDSP), Navy Cyber Defense Operations Command (NCDOC), and NAVSEA OBB as required. Experience providing state-of-the-art practices of cybersecurity advice on alternative approaches in planning application system development and/or problem resolution. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will serve as a SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST (INFOSEC) in the IA/CYBERSECURITY DIVISION, INFO TECHNOLOGY & CYBER SECURITY OFFICE of PORTSMOUTH NAVAL SHIPYARD.