Supervisory Information Technology Specialist (Policy and Planning)

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Office of Personnel Management (OPM) Interchange Agreement Eligible Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the specialized requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: I have one year of specialized experience equivalent to the GS-14 grade level in the Federal service which includes executing and administering information management/information technology (IM/IT) activities, programs and projects; providing guidance to Chief Information Officer and staff in the areas of information resource management (IRM strategy, policy, governance and information assurance (IA) matters. Review and enforce policy, directives, and procedures. Competencies include knowledge of information systems, information assurance requirements, and information systems architecture. Skills include analytical and evaluative methods to develop new information system requirements and techniques, establish criteria and make recommendations when no procedures/guidance exists. Serves as a recognized expert in research and technology for the command’s assigned mission areas; provides the essential link between the command and external stakeholders, especially for activities that cut across the command’s three functional areas of readiness, sustainment, and training. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14). AND I have IT-related experience which demonstrates each of the four competencies as defined:(1) Attention to Detail – Is thorough when performing work and conscientious about attending to detail. (2) Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team’s work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support; (3) Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience’s level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement; and (4) Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring. (NOTE: YOUR RESUME MUST SUPPORT THIS STATEMENT.) You will be evaluated on the basis of your level of competency in the following areas: Information Resources Management (IRM) Information Resources Strategy and Planning Information Technology Life Cycle Management Leadership Oral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).
About the Position: Serves as the Deputy G6 for the Installation Management Command (IMCOM). Responsible for advising, planning, managing, coordination and administration of information management/information technology (IM/IT) activities, programs and projects for IMCOM. Routinely interacts and provides advice to the Chief Information Officer (CIO) and IMCOM staff elements in the areas of information resource management (IRM strategy, policy, governance and information assurance (IA) matters.