Program Analyst (Clinic Profile Manager)

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/19/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For the GS-11 position, you must have served 52 weeks in the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. To qualify for this position, applicants must meet one of the following requirements: GS-9 Specialized Experience: Possess at least one year of specialized experience equivalent to at least the next lower grade GS-07 in the Federal service that has equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of a Program Analyst- Clinic Profile Manager. Qualifying specialized experience includes: Use of computer systems, entering and retrieval of data; Locating and interpreting applicable regulations; Use of medical records, medical billing programs, and medical terminology; Gathering, developing, and interpreting data from various information systems; and reviews reports, records, and provides statistical analysis for accuracy. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. GS-11 Specialized Experience: Possess at least one year of specialized experience equivalent to at least the next lower grade GS-09 in the Federal service that has equipped me with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of a Program Analyst- Clinic Profile Manager. Qualifying specialized experience is: locating and interpreting applicable regulations dealing with care, policies, procedures, and precedents regarding scheduling, clinic profiles, ambulatory data capture, workload and billing; Knowledge of insurance intake processes and specialized medical billing programs; Reviewing data, presenting alternatives, making recommendations, and assisting with developing problem resolutions; Evaluate and analyze processes and procedures with multiple variables; and develop and implement training program, and ensure staff are properly educated and accountable for clinical profiles, scheduling, and data management. NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have: For the GS-09, to qualify based on education for this grade level you must have a master’s or equivalent degree or two full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. Note: the work of the Program Analyst (Clinic Profile Manger) is sufficiently technical or specialized, therefore, graduate education alone may not provide the knowledge, and/or skill to perform the work. Course work must be related and clearly provides applicants with the background of knowledge and skills necessary for successful job performance. For the GS-11, to qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to a degree that is directly related to the position or LL.M., if related. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond. You will be rated on the following Competencies for this position: Administration and Management Analytical Reasoning Communication Data Management Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The incumbent serves as a Program Analyst – Clinic Profile Manager for the Department of Veterans Affairs, Veteran Health Administration. The Program Analyst – Clinic Profile Manager position provides a high level of complex and highly skilled support related to provider profile management. They coordinate clinical/provider profiles and scheduling grids, including but not limited to clinic set up and clinic maintenance.