Human Resources Assistant (Military/Office Automation)

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled Veterans Current Department of Army Civilian Employees Current Department of Defense (DOD) Civilian Employee (non-Army) Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce Executive Order (E.O.) 12721 Interagency Career Transition Assistance Plan Land Management Workforce Flexibility Act Military Spouses, under Executive Order (E.O.) 13473 Non-Appropriated Fund Instrumentality (NAFI) Non-Department of Defense (DoD) Transfer People with Disabilities, Schedule A Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement Priority Placement Program, DoD Retained Grade Preference Eligible Reinstatement Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes: 1) Assisting the customer through oral and written communication in the successful resolution of problems or cases, 2) Demonstrating courtesy, tact, and good judgment to provide effective customer service and assistance to the managed population, supported commands and agencies, and internal offices/supervisors within the organization, 3) Using a number of computer software packages in the performance of assigned duties which may include, but are not limited to: Word processing, database management, electronic mail, the Army Training Requirements and Resources System (ATRRS), Personnel Electronic Management System (iPERMS), Total Army Personnel Data Base-Reserve (TAPDB-R), Integrated Work Stations (IWS), Soldier Management System (SMS) and automated form packages. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06). Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
About the Position: Performs a wide variety of personnel, administrative and clerical tasks associated with the requirements and procedures of the Interactive Personnel Electronic Records Management System (iPERMS) including processing Official Military Personnel File (OMPF) for Active Army and Reserve Soldiers in Human Resources Command (HRC), The Adjutant General Directorate (TAGD), at Fort Knox Kentucky.