Health System Specialist

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 11/18/2024. You may qualify based on your experience as described below: GS-12 grade level: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. At this level, applicants would have obtained this experience working within a health care setting using comprehensive knowledge of healthcare Lean/Systems Redesign utilizing standardized tools, methods, and principles such as Lean and Six Sigma, along with industrial and quality engineering principles and concepts to identify systems design problems; Applying knowledge of hospital operations, policies and procedures as well as VA regulations, policies, and program guidelines to identify projects the improving quality outcomes and maximize return on investment of utilized resources; Providing consultation to executive, service line, and program leadership, through knowledge of the mission, organization, and program requirements of healthcare delivery systems to define a project scope and goals through a collaborative process; Utilizing knowledge of clinical practice guidelines and guidelines designed by healthcare improvement organization to collect, analyze, and present data for performance improvement studies and projects; Skill as an excellent communicator which includes the ability to listen well, write with clarity and speak effectively to small and large groups; Administrative expertise and a background in leadership and strategic the ability to collaborate well. NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Preferred Experience: Certified Lean Six Sigma Black Belt/Lean Black Belt. Program/project management. Data analytics (data capture, analysis, reporting) for managerial, administrative, and clinical processes. Assisting and managing system improvement activities/projects. Software (Excel, SharePoint, Power Apps, Power BI). You will be rated on the following Competencies for this position: Analysis and Problem Solving Education and Training Organizational Performance Analysis Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The Health System Specialist (Performance Improvement) position is within the Quality, Safety, & Value Service. The position is responsible for delivering process and performance improvement techniques to a broad array of programs and services throughout the Medical Center, including Lean, Six Sigma, coaching, project management, and training. The position involves advising leadership in the formulation of planning complex facility wide strategic plans and facility wide projects.