Deputy Director, Operations and Management

Open to all groups of qualified individuals in the civil service. Current employees within the Federal civil service. SES reinstatement eligibles and SESCDP graduates may also apply for noncompetitive consideration. This SES position is being announced using the Traditional Application Method. As a basic requirement for entry into the Senior Executive Service (SES), you must provide evidence of progressively responsible leadership experience that indicates senior-level management capability and directly related to the skills and abilities outlined under the Executive Core Qualifications (ECQ) and job-specific Mandatory Technical Qualifications (MTQ) listed below. The ECQs assess executive experience and potential, not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. Typically, applicants gain this type of experience in positions at or above the equivalent of the GS-15 grade level in the federal service or its equivalent with state and local government, the private sector, or non-governmental organizations. If you fail to meet this basic qualification requirement and all executive and technical qualification factors, you will be excluded from further consideration. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain one or two examples per ECQ describing your experiences and accomplishments/results. Your narrative should be clear, concise, and emphasize your level of responsibility, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken, and the results of your actions. Do not write “Refer to Resume” to describe your experiences. Applications directing the reviewer to search within the application or to see the resume are rated incomplete and will not receive further consideration. Executive Core Qualifications (ECQs): ECQ narrative must not exceed 10 pages typed in 12-point font. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leading People: The ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Business Acumen: The ability to manage human, financial, and information resources strategically. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Fundamental Competencies: The fundamental competencies are the attributes that serve as the foundation for each of the ECQs: Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation. For detailed guidance on developing ECQs, you are strongly encouraged to review the Office of Personnel Management’s Guide to Executive Qualifications at http://www.opm.gov/ses/recruitment/ecq.asp Examples of ECQ statements are available at https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf Mandatory Technical Qualifications (MTQ’s): The MTQ narrative must not exceed 2 pages for each MTQ typed in 12-point font. Demonstrated experience and mastery principles in at least two of the following lines of business: workforce management/human capital; budget, acquisition, and finance; information technology; travel policy; or strategic planning and communications. Demonstrated experience developing and implementing programs to measure and improve the effectiveness of lines of business for a large federal agency or private sector organization with complex, varied mission requirements, with particular emphasis on high-performing business operations. Demonstrated experience in a shared services or working capital fund environment.
This position is in the Department of Health and Human Services (HHS) Office of the Secretary, Office of the Assistant Secretary for Administration, Program Support Center (PSC), Office of the Director (OD). PSC is a federal shared services provider that offers various support services nationwide to HHS components and other federal agencies, including financial management, federal occupational health, real estate, security, and general administrative support.