SUPERVISORY IT SPECIALIST (POLICY AND PLANNING)

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian Employees, Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce, Interagency Career Transition Assistance Plan, Land Management Workforce Flexibility Act, Military Spouses, under Executive Order (E.O.) 13473, Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible, Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible, Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement, Priority Placement Program, DoD Retained Grade Preference Eligible, and Veterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: is defined as one year of specialized experience equivalent to the DE-03 pay band (GS-13 level) in the Federal Service which includes the following experience: 1) Serving as authoritative expert in the development, testing, and/or acquisition of hardware and software systems in support of the chemical biological Defense (CBD) Program; 2) Developing IT policies and strategic direction that affect the IT life-cycle management, strategic planning, investment management and performance management in support of chemical biological defense research; 3) Analyzing and managing the IT framework to align strategies, plans and systems with the mission, goals, structure, processes as it relates to Information Technology policies, capital planning and investment control; and 4) Resolving complex technical and programmatic issues impacting chemical biological defense programs. My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail: Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: leading others by setting the standards for the quality of work, even in the most difficult and/or high pressure circumstances; reviewing and editing work completed by others to ensure that the quality of work meets acceptable work standards; (2) Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the team’s work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support; (3) Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: clearly explaining and defending complex ideas, appropriately adapting to each audience’s level of knowledge; actively listening and clarifying points when presenting highly complex and controversial findings; using well-constructed, fact-based arguments to persuade stakeholders/officials to take action on suggestions for improvement; and (4) Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: providing precedent setting solutions to unique problems not previously encountered; helping team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals; identifying the root causes of problems; developing systemic solutions to address them and prevent them from reoccurring. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Communications Leadership Organizational Awareness Planning and Evaluating
About the Position: The Chemical Biological Center (CBC) is the nations principal research and development resource for non-medical chemical and biological defense. As a critical national asset, CBC supports all phases of the acquisition life-cycle from basic and applied research through technology development, engineering design, equipment evaluation, product support sustainment, field operations and demilitarization. Visit us at https://www.cbc.ccdc.army.mil/.