PASSPORT AND VISA TECHNICIAN

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-05, or equivalent in other pay systems. Examples of specialized experience includes knowledge of provisions of laws, treaties, rules, and regulations pertaining to birth, identity, and citizenship matters concerning the examination and adjudication of applications for passport. Knowledge of provisions that govern entitlement to diplomatic and official passports on regular and exceptional bases and knowledge of agreements with other countries as they apply to entitlement to such passports. A thorough understanding of foreign embassy operating schedules and how to contact mission POC’s, Department of State (DoS) service desks, or appropriate individuals/agencies required to secure visa authorizations on short notice. Knowledge of certain provisions of immigration and naturalization laws and regulations covering legal entry into the United States, residency, and other requirements as they apply to acquiring and retaining U.S. citizenship. Understanding of DoS, DOD, AF, and AMC policies and practices for Passport Agents in order to develop and conduct training to a continually changing staff. Knowledge in the application of various laws, court decisions, and agency determinations and interpretations, rules regulations, policies and procedures that pertain to the administration of passport issuance programs. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS-06 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of provisions of State and foreign laws as they apply to such issues as marriage, legitimation, adoption, and child custody. 2. Knowledge of provisions that govern entitlement to diplomatic and official passports on regular and exceptional bases and knowledge of agreements with other countries as they apply to entitlement to such passports. 3. Knowledge of certain provisions of immigration and naturalization laws and regulations covering legal entry into the United States, residency, and other requirements as they apply to acquiring and retaining U.S. citizenship. 4. Knowledge of the functions, policies, systems, procedures, and processes employed by headquarters and passport offices in the issuance of passports. 5. Skill in interpreting and explaining the requirements for obtaining a passport and advising on sources and types of documentation needed to establish proof of citizenship, residence, and identity. 6. Skill in questioning a variety of applicants and others to ascertain facts and the veracity of statements, evidence, and representations. Skill to uncover the probability of a fraud without alerting persons to the purpose of the inquiries. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Click on “Learn more about this agency” button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: The function of the AMC Passports and Visa Office is to provide Official Passports and Visas (military or civilian) in support of AMCs global mission, during peace time and contingency conditions.