Education Technician

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/28/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. You must have one year of specialized experience equivalent to at least the next lower grade, GS-6, in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Managing VHA level courses, content, evaluations, events, assignments, instructors, facilities, locations and equipment in the TMS. Ensuring policy and procedure for TMS Administrators (Learning Managers, Item Managers, Content Managers, Scheduling Managers, Assignment Managers, Help Desk, Managers, Report Managers and Performance Managers) are followed when managing courses in the TMS and other Learning Management Systems. Managing and tracking learners training and learning events; ensuring learning is aligned with organizational goals and objectives. Providing data management services as appropriate for the VA TMS and other Learning Management Systems. Creating and managing courses and all of their associated component parts (evaluations, content objects, and documents) for VA and it’s partners as assigned. You will be rated on the following Competencies for this position: Education Program Support- Knowledge of training/education standards, policies, procedures and project objectives, as they pertain to such areas as Electronic Health Records Management (EHRM) Talent Management System (TMS) course management, implementation, evaluation, and documentation. In-person Communication- Ability to apply written and oral communication techniques to develop and deliver TMS demonstrations and briefings; and develop spreadsheets, status reports, and correspondence to mangers to foster understanding and acceptance of recommendations. Analysis and Evaluation- Knowledge of and skill in applying analytical and evaluative techniques to support TMS programs. Organizational Skills- Ability to maintain and control education/training records and files; process incoming and outgoing materials such as correspondence, memorandum and reports; while ensuring all related reporting requirements are met. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is performed while sitting at a desk, at conferences, briefings, meetings, in classrooms and the equivalent. The work is primarily sedentary but may require prolonged standing in front of groups. Must work multiple projects simultaneously and handle occasional high levels of stress and conflicting priorities. Work also involves travel up to three times per quarter; and may include prolonged standing, walking, and transport of instructional supplies and/or equipment in excess of 30 lbs. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
The primary purpose of the EHRM Item Manager position is to manage VHA/ILEAD Program Office courses, content, evaluations, events, instructors, facilities, locations and reporting in the TMS and other Learning Management Systems. They provide data management and quality assurance services, create and manage courses and their associated components and manage the creation of time-based training events, registration and completions for VHA/ ILEAD Program Office training.