Casualty and Survivor Benefit Program Specialist-DIRECT HIRE AUTHORITY

For additional information on direct hire opportunities with the Air Force please click here. In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management positions located here SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower broadband NH-01 or equivalent to the next lower grade GS-04 in the Federal Service. Specialized experiences is manage the Casualty Services, Survivor Benefit Plan (SBP) programs and act as the Arnold AFB Retiree Affairs Officer to provide counseling on benefits offered by a wide variety of programs such as those from the Department of Defense (DOD), Department of Veterans Affairs (VA), Social Security Administration (SSA), Internal Revenue Service (IRS), Department of Health and Human Services (DHHS), and state and local agencies. KNOWLEDGE SKILLS AND ABILITIES: 1. Knowledge of comprehensive programs of federal entitlements administered by Department of Defense, Veterans Affairs (VA), and the Social Security Administration (SSA) as they pertain to the Survivor Benefits/Survivor Rights Programs, Casualty Services and military life insurance programs (including the impact other survivor benefits will have on SBP, Civil Service retiree pensions and effect on military retired pay and survivor annuities) and the inter-relationship of these benefits and how it compares with commercial alternatives. 2. Knowledge of and familiarity with the responsibilities of the DFAS Centers, VA, and the SSA. Ability to resolve problems related to casualty operations and the SBP with these agencies. 3. Knowledge of military rank and precedents and chain of command and the processes for verifying deaths, and the processes required by the Casualty Services Program. 4. Ability to communicate effectively with a diverse group of individuals, both orally and in writing, and with a high degree of empathy, tact, and diplomacy in dealing with NOK of deceased persons. 5. Ability to develop and apply knowledge of federal, state, and local social services available in the community as they relate to SBP, Casualty Services, and military life insurance programs (SGLI, VGLI, and NSLI). 6. Ability to compile and report data, analyze statistical data for trends, and to make adjustments to the programs. 7. Must possess a high attention to detail to identify problems, develops solutions and action plans with minimal guidance
To find additional information on “What Is DHA” and to view and/or apply to current DHA opportunities listed on Air Force Civilian Services “Direct Hire Job Board”, please click here. In this position you will manage the Casualty Services, Survivor Benefit Plan programs and act as the Retiree Affairs Officer to provide counseling on benefits offered by a wide variety of programs such as those from the DOD, VA, SSA, IRS, DHHS and state, local agencies.