Supervisory IT Specialist (Infosec/Plcypln)

You may qualify based on your experience as described below. INDIVIDUAL OCCUPATIONAL REQUIREMENT (IOR): This standard allows eligibility through meeting either the requirements specified in the section titled Education or the requirements specified in the section titled Experience. Education: There are no education requirements for the GS-14 grade level. Education can not be used to substitute for experience at this level. Basic Experience: Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations AND, SPECIALIZED EXPERIENCE REQUIREMENT: In addition to the Individual Occupational Requirement (IOR), you must also meet the Specialized Experience Requirements listed in this Job Opportunity Announcement (JOA). Specialized Experience: You must possess at least one (1) year of specialized experience equivalent to the next lower level (GS-13) in Federal Service. Specialized experience is defined as experience performing work that involves ensuring the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
This position is within Office and Information and Technology (OI&T), End User Operations (EUO), Service Quality and Support (SQS), Operational Policy and Security. The incumbent provides oversight/leadership, leading the enterprise-wide End User Operations (EUO), Operational Policy and Security, Litigation Hold Team and is responsible for planning, developing, delivering and monitoring IT solutions to the VA.