Health System Specialist (High Reliability Organization Coordinator)

To qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement. Basic Requirement for ALL applicants: Individual Occupational Requirement (IOR): An IOR is a basic requirement that must be met in order to qualify for the 0671 occupational series. All applicants, regardless of grade level must meet minimum education requirements or specialized experience. For this occupation, the education must be accredited by an accrediting body recognized by the U.S. Department of Education at the time the degree was obtained. To qualify for this occupational series, applicants MUST have one of the following listed below: Possess a bachelors or graduate/higher level degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (Transcripts Required) Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Successfully completed an agency-sponsored on-the-job training program which included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and Oversight by an experienced health system administrator with periodic evaluation of the individual’s progress and appropriate adjustment of the training program. In addition to the Individual Occupational Requirement, you must qualify based on your experience and /or education as described below: GS-11 Minimum Qualifications: Specialized Experience One year of specialized experience (equivalent to the GS-09 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA’s) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes: Performs program analysis and management to maintain standards of high reliability organization (HRO); Monitoring health care applications to improve informatics, patient safety, and quality across a complex Health Care Systems; Designs and develops of information sources, reports, analytical studies and data templates for efficient and effective clinical operations. (RESUME MUST SUPPORT THE EXPERIENCE CLAIMED. WE CANNOT ASSUME EXPERIENCE, SO BE CLEAR AND THOROUGH IN DESCRIBING EXPERIENCE AND INCLUDE START/END DATES; HOURS WORKED PER WEEK). OR, Education: Applicants may substitute education for the experience required for the GS-11 level. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. To be creditable, the major must have been in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. (TRANSCRIPT REQUIRED).OR, Combination: Applicants may also combine education and experience to qualify at the GS-11 level. You must have a combination of specialized experience and education beyond graduate level (less than one year, and have more than two years, but less than three years of graduate education (as described above). (First two years of graduate study are not qualifying for GS-11.) The total computed percentage of these requirements is at least 100%. (TRANSCRIPT REQUIRED) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: No special physical exertion is required. The work is primarily performed while sitting though some work may require periods of standing. The regular and recurring work of the position involves sitting at a desk, conferences, meetings, etc., and occasional visits to activity work sites. Occasionally incumbent is required to carry light objects, such as files, mail, supplies and papers. Work Environment: Work is performed in an office setting. Occasional light to moderate travel is required. You will be rated on the following Competencies for this position: Manages and Organizes Information Organizational Awareness Organizational Development Planning and Evaluating For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/
You will serve as the Health System Specialist (High Reliability Organization Coordinator) for Jonathan M. Wainwright Memorial Health Care System (HCS) located in Walla Walla, Washington. To which includes Community Based Outpatient Clinics (CBOC) at Richland-WA, Yakima-WA, Lewiston-ID, and La Grande-OR, with the intent of developing an infrastructure for cultural change as the Veterans Health Administration advances along the journey to full implementation of High Reliability.