Medical Support Assistant (Patient Registration)

This position is being re-advertised in order to solicit additional applications. Applicants who previously applied need not reapply unless you would like to update your application. To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. MINIMUM QUALIFICATIONS: Your resume must demonstrate the following education and/or experience as outlined below for the grade level(s) you are applying to. Any specialized experience must be equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the tasks as identified. GS-04: One (1) year of General Experience. General experience is progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. Or two (2) years of education above the high school level. Or a combination of education and experience that when combined fully meet the minimum qualifications for the position. GS-05: One (1) year of specialized experience equivalent to at least the GS-04 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: determining eligibility requirements, and obtaining and processing demographic and insurance information for patient registration, alternate resources, contract health services or related purposes; interviews patients to obtain pertinent registration information; maintaining an appointment system by computer and/or appointment book; assisting staff in preparing patient transfer paperwork. Or four (4) years of education above high school. Or a combination of education and experience that when combined fully meet the minimum qualifications for the position. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. GS-06: One (1) year of specialized experience equivalent to at least the GS-05 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: determines the eligibility of patient seeking healthcare; assisting patient in competing new or updated forms; obtaining and verifying health records; assisting with making appointments for patients with all providers. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.
This position serves as a Medical Support Assistant within the Patient Registration Section of the Business Office at the Pine Ridge Service Unit located in Pine Ridge, SD. The incumbent will provide registration and eligibility services for patients seeking health care. This position reports to the supervisor of the department.