Supervisory IT Specialist (DATAMGT)

Patent and Trademark Office - Department of Commerce

You must meet the United States Office of Personnel Management’s (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Information Technology (IT) Management Series, 2210 (Alternative A) Specialized Experience is experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service. For this position, the next lower grade level is a GS-13. Specialized experience for this position must include all: 1.Experience managing a staff that performs IT data production, product management, and related database operations, maintenance, and support services, (e.g. managing and providing supervision on technical and administrative issues, information system products, operating plans, acquisition, and Human Resources); and 2.Experience serving as a product owner (subject matter expert) managing data management information products, systems, services, processes, and procedures; and 3.Ability to communicate orally and in writing to include presenting briefings on data management technologies and establishing and revising data management information technology policies, standard operating procedures, and objectives. In addition to meeting the specialized experience requirements, you must have IT-related experience demonstrating these competencies: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government)to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information: uses sound judgment to generate and evaluate alternatives, and to make recommendations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Are you seeking a rewarding career, looking for growth, or just need a challenge? Join this amazing team of achievers at the End User Services Office (EUSO) delivering quality information products and services to meet the needs of the agency, public, and the intellectual property community in general. As the Chief of the Production Services Branch (PSB) you provide supervision, management, guidance, oversight, and leadership to the Branch staff. Take advantage of this great opportunity now!