Program Support Assistant

Veterans Health Administration - Department of Veterans Affairs

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/15/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: effective and efficient communication via various platforms to address inquiries; Prepare meeting agendas, sends invites, records minutes and forwards meeting minutes to all participants ensuring all action items and tasks are completed in a timely manner; Performs work involving the collection, compilation and tracking of data and statistical information in support of operations; Ability to coordinate events and programs Provides assistance to all personnel within the program area and independently performs a variety of administrative and technical assignments; Ability to maintain compliance with various facility requirements; Timekeeping; Writes letters and email correspondence, and provides secretarial/clerical support; which includes procuring office supplies and special items for the entire department. Preferred Experience: Previous Experience in a Program Support staff at a large complex system like a Hospital or University Note: Experience must be fully documented on your resume and must include job title, series and grades for all federal positions held, duties, month and year start/end dates AND hour worked per week. (Failure to provide an SF-50 that demonstrates one-year time-in-grade will result in disqualification from being considered) You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted. You will be rated on the following Competencies for this position: Administration and Management Attention to Detail Auditing Flexibility Integrity/Honesty Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. For more information on these qualification standards, please visit the United States Office of Personnel Management’s website at
This position is located at Albany VA Medical Center in the Women Veterans Health Program (WVHP). The Program Support Assistant (PSA) provides support for all aspects of care provided to women Veterans across all sites. Albany VA Medical Center the Albany VA Medical Center is responsible for support to the Mental Health and Medical clinics that serve to eligible Women Veterans, covering nineteen (19) counties and including eleven (11) CBOCs.