IT Specialist

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/07/2024. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: Working with senior leadership and other stakeholders to develop product strategy and vision; making decisions or recommendations that significantly influence important customer IT policies or programs; teach best practices to product managers; planning design efforts across multiple design teams or product lines, contribute to strategies by tying design activities to business outcomes; building trust with stakeholders to align around shared outcomes and developing programs for practice improvement at a single team or product line level or Planning, developing, coordinating, and executing a programs operational budget, allocating resources, and monitoring cost throughout the life cycle; identifying, analyzing, and managing operational workflow; and setting work priorities for others and evaluating work outcomes.
Manage acquisitions and orchestrate human capital to deliver and sustain software products to, and in support of, Veterans. Leads initiatives in concert with Infrastructure Operations (IO) and Product Engineering (PE) that allow business customers have a “one stop shop” for applications. As an IT Digital Advisor in SPM, you will have the opportunity to enhance the value and impact of VAs IT products and deliver quality IT services to Veterans and their families. Apply today!