Management Analyst (Service/Support Branch)

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See “Required Documents” for a list of document requirements for all employment authorities. Career Transition Assistance Program Competitive Reinstatement Competitive Transfer Current Chief Counsel Employee Current IRS Employee Interagency Career Transition Assistance Plan Land Management Military Spouses Non-Competitive Federal Employee Veterans Employment Opportunities Act In order to qualify, you must meet the education and/or experience requirements detailed below by the closing date of this announcement. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. To qualify for this position of Management Analyst you must meet the qualification requirements listed below by the closing of this announcement: For GS-14: Specialized Experience: Your resume must detail at least one year of specialized experience which includes: Experience with IT service contracts supporting a legal division office work such as, SharePoint contracts, IT equipment, copier and general acquisition issues; Experience with items such as, IT Contract Statements Of Work, Contractor Officer Representatives (COR), Performance Work Statements, Request for Information (RFI), Security and 508 compliance, and IT Contractor clearance procedures; Providing customers with general information technology and workstation support including helpdesks, support tracking, and escalation; Working with Federal Agency, Bureau, or Office Information Technology Office to provide customers with general information Technology hardware and software inventory tracking, enhancements and updates covering such needs as monitors, printers, digital storage, wireless mobile communication, smartphones, desktop software, scanning and copying, and takes appropriate action to meet these needs; and leading customer information technology business needs through Federal Agency, Bureau, or Information Technology Office’s budgetary processes to obtain IT enhancements, maintenance and support. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13). Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. Time in Grade Requirement for GS-14: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-13).
Office of Chief Counsel, IRS, seeks enthusiastic individuals to serve taxpayers fairly and with integrity by providing correct and impartial interpretation of the internal revenue laws and the highest quality legal advice and representation for the IRS. Please click “Learn more about this agency” to find out more about Chief Counsels various offices, to view some of the workplace attributes that Chief Counsels workforce rates most favorably, and to hear from employees themselves.