IT Specialist (APPSW)

To qualify for GS-13, you must meet A and B below: A) You must have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. B) You must have one year of specialized experience at, or equivalent to, the GS-12 Federal grade level or above (obtained in either the public or private sectors) performing front-end development and full-stack development for an organization’s website, using HTML5, CSS3, and vanilla JavaScript (ECMAScript) to create mobile-first UX/UI which meets Section 508 conformance. Time in Grade: Federal employees must meet time-in-grade requirements (one year at the next lower grade) by the closing date of announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps; AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skill and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. YOUR RESUMÉ MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement if you are using experience to meet all or part of the qualification requirements. Please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. Only experience and education obtained by the closing date of this announcement will be considered. To preview questions, please click here: https://apply.usastaffing.gov/ViewQuestionnaire/12566362
The Office of Information Management provides innovative business process automation, data management, content management, software application, and consultative services to the Division and external stakeholders. The office comprises back-end application development, data management, business analysis, and visual design experts. The incumbent is responsible for the front-end development and user experience (UX) of websites and web applications; serves as Section 508 Coordinator.