Supervisory Information Technology Specialist (Deputy Chief Information Officer)

To qualify for this position, you must meet the following: Experience – Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. 1. Attention to Detail – Is thorough when performing work and conscientious about attending to detail. 2. Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. -AND- Specialized Experience: GS-15: You MUST have one year of specialized experience equivalent to at least the GS-14 grade level in the Federal service (experience may have been gained in the private sector). Specialized experience is defined as: (1) Experience in planning and managing the analysis and formulation of broad program, technical, and administrative policies and procedures for strategic planning, execution, and deployment of IT products and services. (2) Skilled in developing strategic, long-range, and tactical plans to optimize IT solutions (e.g., cybersecurity, enterprise architecture, records management) to protect data and IT infrastructure by anticipating, identifying, evaluating, mitigating, and minimizing risks associated with IT vulnerabilities. (3) Managing IT budget formulation, support contracts, resources, Cloud spend, and performance across application development, operations, and maintenance. (4) Prioritize and assign work, allocating resources to projects, recommending training, counseling, awarding, motivating team members, and handling administrative tasks such as approving leave, timesheets, and conducting performance reviews. (5) Knowledgeable in federal Record and Information Management Program laws, executive orders, directives, instructions, and NARA guidelines, including methods, metrics, tools, and techniques of Business Process Management and Continuous Process Improvement (CPI). Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. For more information see link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ NOTE: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your resume must clearly show the specialized experience and competencies related to this position. Failure to demonstrate how you possess the education, specialized experience and/or competencies will result in an “Ineligible” rating.
The incumbent of this position serves as the Deputy Chief Information Officer, in the Office of the Chief Information Officer with the National Transportation Safety Board (NTSB) in Washington, DC. The incumbent will play a pivotal role leading the day-to-day technical operations and shapes the technology vision to achieve agency strategic objectives along with providing oversight to the Computer Services, Enterprise Architecture, Systems Support, and Records Management Divisions.