Human Resources Specialist

Specialized Experience Requirements To qualify at the GS-11 grade level, candidates must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-9 grade level in the Federal service, public or other private sectors that is directly related to the position as listed above and which has equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience for this position includes ALL of the following: Resolving payroll/personnel problems for a diverse customer base; Processing and analyzing time and attendance and payroll problems through NFC’s or other comparable payroll/personnel systems; Serving as the Division’s point of contact when providing time and attendance and payroll; Communicating with various stakeholders to provide guidance or assistance to various stakeholders on human resources procedures, processes, or services; Monitoring, tracking and reporting on office activities and researching a variety of regulations to provide responses or recommendations to customers in accordance to policy and procedures regarding personnel actions; Updating data, using HR database systems to assure information is accurate and is available on a timely basis to query, retrieve, and analyze information for the completion of assignments; and Developing policies and guidance to assist managers in determining the correct pay and leave compensation for employees. OR Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR Combination of Education and Experience: Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above. Time-In-Grade Requirement: Applicants who are current Federal employees applying for a higher grade must meet time-in-grade requirements by the closing date of this announcement. You MUST provide an SF-50, which shows position, type of service appointment, tenure group, grade, duty location, and salary. If your most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year (52 weeks) time-in-grade, as required by the announcement. Consider providing an additional SF-50 that clearly demonstrates one-year time-in-grade (examples of appropriate SF-50s include: Promotions; Within Grade/Range Increases; and SF-50s dated a year apart within the same grade/position. No award SF-50s will be accepted). Failure to submit the required SF-50 document will result in an ineligible rating under merit promotion procedures. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement and current Federal employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. In order to be rated as qualified for this position, we must be able to determine that you meet the specialized experience requirement – please be sure to include this information in your resume. To be creditable, this experience must have been equivalent in difficulty and complexity to the next lower grade of the position to be filled. Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position, and is typically in or related to the work of the position to be filled. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualifications, time-in-grade, and education requirements, if applicable, must be met by the closing date of this announcement and clearly documented in your resume. YOUR RESUME MUST support your responses to the online questionnaire and provide specific details as to how your experience meets the specialized experience as described in the vacancy announcement. If you are using experience to meet all or part of the qualification requirements, please ensure that your resume includes the month and year that you began and ended each position held or that position will not be credited toward meeting the specialized experience requirement. Part-time employment will be prorated in crediting experience. Failure to provide details will result in an ineligible rating. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.
This position is located in the Administrative Management Section. We are seeking a customer service-oriented candidate to serve as a Human Resources Specialist. As such, you serve as the primary point-of-contact (POC) for payroll related matters and system administrator for various HR related systems, facilitate the biweekly time and attendance processing, resolve issues such as court-ordered garnishment, child support, alimony and requests and process payroll documents and manual payments.