IT Specialist

To qualify for this GS-13 IT Specialist position you must demonstrate: (1) IT Competencies required for the GS-2210 series AND (2) at least 52 weeks of Specialized Experience (1) IT COMPETENCIES: Your resume must describe duties you perform that demonstrate each of the four IT-Competencies below. Duties must be IT-related and may be demonstrated by paid or unpaid experience. A. Attention to Detail: Is thorough when performing work and conscientious about attending to detail. B. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. C. Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues and responds appropriately. D. Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations. (2) SPECIALIZED EXPERIENCE must have been gained in a federal position at or above GS-12 OR (if your position and/or experience is in another federal pay scale OR outside of federal service) by performing duties at a level of responsibility and difficulty equivalent to GS-12. SPECIALIZED EXPERIENCE is work that primarily consists of utilizing programming languages to develop web applications to support business practices. Such IT-related experience must include writing code for web applications in a modern programming language and troubleshooting complex IT application problems. If you have this experience, your resume must describe, in your own words, the duties you perform that demonstrate it. Since Specialized Experience also has a time component, it must be evident that the duties you describe are at the required level for at least 52 weeks. Reviewers cannot assume you perform duties you don’t describe. An affirmative response to the online questionnaire is not sufficient to demonstrate experience. Specialized Experience must be met by the closing date of this announcement. MINIMUM QUALIFICATIONS (IT Competencies and Specialized Experience) must be met by the closing date of this announcement. Information on this job series can be found at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
See QUALIFICATIONS for information about this position. Serves as a senior IT specialist and technical expert responsible for performing a key role in supporting all Information Technology (IT) applications within the organization. The incumbent has responsibility for various IT projects designed to increase the effectiveness and efficiency of business processes. See DUTIES for additional responsibilities of this position.