Information Technology Specialist (SYSADMIN)

In order to be qualified for this position, you must possess: A. One year of specialized experience at least equivalent to the GS-09 level in the Federal service determining hardware, software, and telecommunications equipment necessary to accomplish unit objectives; managing the installation of computer and network system operating software for a unit; and resolving problems for a wide variety of IT applications, operating systems, and equipment. In addition, possess IT-related experience demonstrating each of the four competencies: 1) Attention to Detail – Ensures work aligns with organizational policies and procedures; 2) Customer Service – Works with clients or customers to assess their needs and recommend products or services; 3) Oral Communication – Delivers presentations or orally provides guidance to individuals with varying levels of technical IT knowledge using language and a style appropriate for the individual; 4) Problem Solving – Recommends updates to policies, procedures, or system settings to resolve problems encountered by system users – OR – B. A Ph.D. or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to such a degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or possess such a degree that included a minimum of 24 semester hours in one or more of the fields identified above that required the development or adaptation of applications, systems or networks. For current Federal employees, if hours worked per week are not included on your resume, you must submit a non-award SF-50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF-50 will not be acceptable documentation for which to consider your amount of qualifying experience. For all other applicants who are not current federal employees, your resume must state either “full-time” (or “40 hours a week”) or “part-time” with the number of hours worked per week to ensure proper crediting of specialized experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected.
As an IT Specialist, you will serve as the primary IT field contact for all employees and volunteers within the North Dakota Group Parks: Theodore Roosevelt National Park, Knife River Indian Villages National Historic Site, and Fort Union Trading Post National Historic Site.