Public Safety Telecommunicator (Office Automation)

United States Army Installation Management Command - Department of the Army

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. SPECIALIZED EXPERIENCE: One year of specialized experience equivalent to the GS-06 grade level in the Federal service which includes answering emergency and/or non-emergency calls for police, fire, or ambulance assistance; 2) dispatching emergency personnel as needed in accordance with priority level procedures; AND 3) operating communications software to perform dispatching duties such as: log calls, prepare reports of activities, and assist with medical dispatching until appropriate emergency units arrive. You will be evaluated on the basis of your level of competency in the following areas: Decision Making Manages and Organizes Information Technical Competence
Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: The incumbent will serve as a Public Safety Telecommunicator (OA) for dispatching Fire, Emergency Medical Service (EMS), and Law Enforcement (LE) responders, monitoring alarms and activating Mass Notification Systems in Army Garrison Public Safety Answering Points (PSAPs) / 911 Centers.

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