Industry Engagement and Relationship Specialist

Applicants must meet the following requirements by the closing date of this announcement. Specialized experience: To qualify at the CN-53 level, you must have one year of specialized experience at or equivalent to the CN-52 level (For qualification purposes, the CN-52 level is broadly equivalent to the GS-12 level in the Federal Government.) Specialized experience for this position is: Experience working with industries to understand issues that impact consumer financial products and services and/or consumer financial protection issues, such as banking, mortgage, debt collection, medical, etc; AND Experience analyzing industry trends, demographics, behaviors, needs, expectations, feedback, and customer service to establish relationships; AND Experience managing stakeholder interactions including building relationships, setting clear guidelines, and sharing an organization’s strategic direction; AND Experience communicating laws, regulations, policies, procedures, and initiatives that impact consumer finance to stakeholders. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
This position is located at Consumer Financial Protection Bureau, PRIVATE SECTOR ENGAGEMENT. As an Industry Engagement and Relationship Specialist, you will report to the Assistant Director and provide assistance by leading and coordinating CFPBs engagements and relationship management with private-sector industry businesses based in the U.S. and abroad that impact American consumer finance across all sectors, as well as their respective trade associations