Problem Resolution Specialist

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to resolve copyright claim issues.** Ability to plan, prioritize, organize, and execute work. Knowledge of copyright law, regulations, policies, procedures and practices.** Ability to utilize computer technology/software applications. Ability to interact collaboratively with others and serve as a liaison for an organization. Ability to communicate in writing. Ability to communicate effectively other than in writing.
This position is located in the U.S. Copyright Office. The position description number for this position is 136060. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a compflex, flextime, or maxiflex work schedule. This is a non-supervisory, bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.